Effective October 30, 2026 (2026-10-30). This policy applies to every digital license key sold on resetnew.com.
You may request a refund within 14 days of purchase. Unlike activation-only restrictions, a request within 14 days is not denied solely because the license was activated or used. Upon an approved refund, we may deactivate the issued license key.
Email admin@resetnew.com with your order number, the checkout email, and the product name. Please include the reason for the request so we can fix technical issues or clarify how the tool works. Approved refunds are returned to the original payment method within 5–10 business days; bank processing may take longer depending on your card issuer or bank.
Before opening a chargeback or payment dispute, please contact us first. Most activation, delivery, or billing issues can be resolved directly, and a chargeback may delay resolution or affect future account access.
We may decline repeated refund abuse, invalid requests, fraudulent orders, cracked/shared/resold keys, requests after the 14-day window, or attempts to keep using the program after a refund. After 14 days, refunds are generally unavailable except for a technical defect we cannot resolve after reasonable support.
These are one-time digital license purchases. A 1-year license term and a perpetual license are clearly labeled on the product page; there is no hidden recurring subscription.
